Reference

How 555rl Handles Your Account Information

This Privacy Policy explains what personal information we collect when you open and use your 555rl account, how we store it, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment data handled with careYour right to access or remove your dataNo third-party sale of your personal informationBangladesh-region account eligibility applies
555rl How 555rl Handles Your Account Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use a combination of technical controls and operational practices to keep your account data safe. Payment details connected to your bKash, Nagad, or Rocket wallet are encrypted in transit using SSL and are not stored in plain text on our servers. Session tokens expire after inactivity so that your account is not left open on a shared device. Below are the four areas we focus on most when it comes to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Payment Data Retention

Transaction records linked to bKash, Nagad and Rocket are kept for account reconciliation and are not shared with unrelated third parties. Retention follows our operational obligations.

Account Security Practices

Login attempts from unrecognised devices trigger an OTP check sent to your registered mobile number. This step applies every time a new device or browser requests account access.

Requesting Data Changes

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion of your account record by contacting support through chat or email as described above.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, our support team can handle that request directly. You can reach us through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe — complex requests may take a few additional days, and we will keep you informed of progress.

Team online

Live Chat

Open the chat widget on 555rl and select Account and Privacy from the topic menu. Available during our staffed support hours for Bangladesh accounts.

Email Support

Send your data request to our support address shown in the account help section. Include your registered mobile number and the nature of your request.

Account Help Centre

Log in to your 555rl account, go to Help, and submit a privacy request form. Responses are tracked against your account ID for accuracy.

Common Questions About Your Privacy on 555rl

Below are the questions we hear most often about how your personal information is handled. If your question is not covered here, reach out through live chat or the account help centre and our team will clarify directly.

We collect your name, mobile number, and the payment wallet you use — bKash, Nagad or Rocket. Device and session data is also collected to secure your login and detect unusual access.

Payment references are shared only with the processor needed to complete your transaction. They are not sold or passed to unrelated third parties. Each processor is bound by data-handling obligations.

We retain records for a period after account closure to meet our operational obligations. Once that period ends, personal data is removed from active systems in line with this policy.

Yes. Submit a data access request through live chat or the account help centre. We will compile the information held on your account and share it with you in a readable format.

Contact our support team via email or live chat and specify that you want your data deleted. We will process the request and confirm once your account record has been cleared from active storage.

This policy applies to accounts opened through 555rl. Eligibility and the specific data rights available to you depend on your local law and the regions 555rl serves at the time you use the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.